Renaissance US Customer Support
Here’s what you can do to help us better assist you!
- Check out our Help Center for immediate assistance.
- Please submit an individual web form for each inquiry.
- Haven’t received a response yet? We usually respond within 1-2 business days. During back-to-school, it may take a little longer for a response. If you have an urgent need, please call us at 1-800-338-4204.
Legacy Illuminate Products: We’re working towards creating a seamless Renaissance Customer Support experience for all our products. In the meantime, for support with DnA, eduCLIMBER, FastBridge, and SchoolCity, please use this Support Request Form.
Notice: This form is not intended to transmit or receive student data or personally identifiable information related to students. Before submitting this form, please ensure that any student data or personally identifiable information has been redacted or otherwise deleted from attachments or other materials that are being submitted.
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